#H2H in Hospitality

#H2H - Human to Human is the lifeblood of hospitality.  

Believe or not, social technology is enabling all of us in the profession to provide even better service, more help and memorable experiences - IF we use social to listen.

The concepts are explored in this interview + thought session -

Click the link to enjoy the session on the TEDed platform

If you have not encountered a TED Talk, it is a great source of brainfood.

Suggestions, ideas - welcome.

Get in touch craig @ ogn-xtra.com - what would you like to learn??